Shipping policy

📦 Shipping Information

🇺🇸 Domestic Orders

  • Processing Time:
    Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). (If you ordered during a Promotion, ex T-Mobile, please see Promotional Shipping Policy)

  • Shipping Method:
    All domestic orders ship via USPS Standard Shipping. Estimated delivery is 5–7 business days after your order leaves our facility.
    (Delivery times may vary based on location and carrier delays.)

  • Shipping Rate:
    Flat rate shipping of $6.99 for all domestic orders.

  • Order Tracking:
    Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package’s journey.

🌍 International Orders

  • Processing Time:
    Please allow 7–14 business days for processing before your order is shipped.

  • Shipping Method & Delivery:
    Orders ship via USPS or partner international carriers. Delivery times vary by country and may be affected by customs or local postal services.

  • Shipping Rate:
    Flat fee of $20

  • Customs, Duties & Taxes:
    You are responsible for any import duties, taxes, or fees once your package arrives in your country. These are not included in the item price or shipping cost.

  • Order Tracking:
    Tracking will be provided, but may be limited depending on the destination country and local carriers.

🎉 Sales, Promotions & Exclusive Deals

During major sales and high-traffic events, please allow an additional 4–5 business days for processing due to increased order volume.

This includes (but isn’t limited to):

  • BOGO and BOGT promotions

  • Black Friday / Cyber Monday

  • Mother’s Day / Father’s Day

  • End-of-Year & Seasonal Sales

  • Exclusive Partnerships & Features like:

    • 🟣 T-Mobile Tuesdays

    • 🟠 Brad’s Deals

    • 💌 Email subscriber flash sales

    • 💬 Influencer or ambassador drops

    • 🎁 Surprise sitewide promos

We appreciate your patience during these times — our team is working hard to get your gear out the door as quickly as possible!

🛠️ Custom, Small Batch & Limited Edition

These products are made to order and require extra time. Please allow approximately 2 weeks before shipping and tracking details become available.

📬 Address Changes

Need to change your shipping address after placing an order?
Contact us ASAP at Family@TomahawkShades.com. While we can’t guarantee updates once an order is processing, we’ll do our best to assist if the package hasn’t shipped.

📦 Order Tracking

Tracking details will be sent via email once your order ships.
Please note: tracking may take up to 24 hours to update after the package is scanned by USPS.

❓ Questions?

We're here to help!
Reach out to 📧 Family@TomahawkShades.com with any shipping questions, concerns, or order issues.