📦 Backorder Policy
😎 Thanks for Your Patience!
Sometimes our most popular styles sell out faster than we can restock (we know… good problem to have). If you placed an order for a backordered item, don’t worry — we’ve got you covered.
⏳ What Does “Backorder” Mean?
It means the item you ordered is currently out of stock but already on the way to our warehouse.
👉 You’ve successfully secured your pair — now we just need a little extra time to get it to you.
🚚 Processing & Shipping Times
Backordered items require additional processing time before they ship.
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Please allow 2–4 weeks for backordered items to ship
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Once shipped, delivery times will follow our standard shipping timelines
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If your order includes multiple items, we may hold the shipment until everything is ready to go
📦 Split Shipments (Sometimes)
In certain cases, we may ship in-stock items first and send backordered items separately — at no extra cost.
👉 This decision is made on a case-by-case basis depending on inventory and order size.
🔄 Changes & Cancellations
Because backordered items are already in production or transit:
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Orders cannot be modified or canceled once placed
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Please double-check your order before completing checkout
⚠️ Delays Can Happen
We do our best to provide accurate timelines, but delays can occasionally happen due to:
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High demand
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Supplier or production delays
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Carrier issues once shipped
We promise we’re working behind the scenes to get your order out ASAP.
💬 Need Help?
Got questions about your backorder?
📩 Reach out anytime at Family@TomahawkShades.com — we’re happy to help.
❤️ We Appreciate You
Seriously — your patience means everything to us.
We can’t wait for you to get your hands on your new gear.